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FAQs for sponsors at Securing Financial Services, 2nd July 2025, London, UK  

The venue  – Deliveries – Event timings  - Your exhibition stand– Delegate lists – Sponsor delegate tickets - Company profile and logos – Presentation details 

If you cannot find the information you require on this page below please contact Tamer Pullen, AKJ Associates, email: tamer@akjassociates.com. This event is organised by AKJ Associates. 4 Bloomsbury Square, Holborn, London, WC1A 2RP.   

The venue

Where does the event take place?
Park Plaza Victoria
239 Vauxhall Bridge Road
London
SW1V 1EQ
Telephone: 0844 415 6752

Directions: 
Please click here

Who is my contact at the venue?
Maria Lopez Casado
mcasado@pphe.com
+44 333 400 6140
www.pphe.com

Can I park at the event?
Yes, please check the price at https://www.justpark.com/ and choose Park Plaza Victoria London as location.

Will there be internet access at the venue?
Basic Wi-Fi (username: Park Plaza Victoria London) is available throughout the hotel and no Password is required.

Can I rent additional equipment for my stand?
For renting additional equipment, please contact:  
Maria Lopez Casado
mcasado@pphe.com
+44 333 400 6140

Or if it is related to AV Equipment, please contact/order from:
Ken Brett
Encore
Kenneth.Brett@Encoreglobal.com
+447879 644 921

Deliveries

Where do I send my deliveries and what information do I need to include on the label?
Please see here for information on deliveries. 

When can I send my deliveries to the venue?
Deliveries will be accepted starting: 2 working days prior to the event Depending on the size of the items. Pull up banners and smaller items can be stored 2 days post the event. Bigger parcels, like furniture cannot be stored and have to be picked up directly after the event. 

How long can I leave my items at the venue after the event?
The Hotel have a storage room in the event area for small items. Please note that items should be picked up the day after the event.

Kindly note that it is your responsibility to make all necessary freight, insurance and customs clearance arrangements for incoming or outgoing materials. The venue nor AKJ Associates assume no liability for delivered parcels. AKJ Associates takes no responsibility for any delivery related matters, either pre or post event, please liaise directly with the venue to ensure the successful delivery and pick-up of your items. 

Event timings

2nd July 2025 
07.00 – 08.00: Stand set up time 
08.00 – 08.50: Delegate registration and breakfast networking
08.50 – 17:30: Conference presentations and networking & refreshment breaks 
17.30– 18:00 Break down stands
Timings are subject to change.

Your exhibition stand

What do we get as part of our stand? 
Your exhibition space is 3m wide x 2m deep x 2m tall and you will be provided with a regular table, two regular chairs and a power/extension cable. It is the sponsor’s responsibility to organise their own pop-up stands and lighting to taste. Please note that AKJ Associates assumes no liability for any missing, broken or damaged materials.

Can my stand be larger than 3m X 2m?
No, unfortunately given the space available for the stands, 3m X 2m is the largest that each stand can be.

Can we decorate our stand?
There are no requirements regarding the appearance of your stand, yet we encourage our sponsors to make it appealing to delegates in the way they choose, provided it fits in the space allocated. Delegates generally like to take away brochures, chocolates, pens and other interesting giveaways. Competitions are also usually popular. Plasma screens and other electronic equipment can help display your products. 

Can we do a prize draw?
Yes, we encourage sponsors to do a prize draw. Please let us know and we can announce this on stage. Sponsors that have previously done this have collected the data of those who enter using a QR code or names/details in a bowl for example. You can draw the winner and hand over the prize on the main stage, or alternatively, post the prize to the winner.

Can we move any of the furniture provided at my stand / at the event?
No, only venue staff can move furniture. If you need any assistance please ask a member of the AKJ team who will coordinate with the venue for you.

Examples of stands:

Can we confirm our stand location in advance?
No, all stand positions are allocated on arrival and are pre-determined.

Are some stand locations better than others?
No, all stands are the same size and located to allow good access and flow.

Can we set up our stand the night before?
No, we do not have access to the hotel the day before the event.

 

Delegate lists

Can I get a copy of the delegate list before the event?
No, you will be sent an electronic delegate list on the day of the event. 

How can I find out if my client is attending the event beforehand?
If you would like to know who is attending the event beforehand please visit the event homepage for a list of organisations registered to attend. You will also find a list of typical job titles of event delegates.

If I have any questions about the delegate list who can I ask?
Your Account Manager will be happy to assist you with any questions you might have regarding delegate lists.

Who would be the best people to attend this event from my company?
As the delegates at this event will be very senior we recommend sending experienced sales and technical professionals who can converse with this calibre of attendees. Please contact your AKJ Associates Account Manager for more tips on using the event effectively. 

How can my team collect more delegate details on the day?
You are welcome to run competitions where delegates enter with their business card or a short entry form you have designed. And you can draw the winner at the end of the day in the main room on the stage. Or nothing beats swapping business cards during face-to-face conversations throughout the day.

Will I receive a Badge Scanner at the event?
A badge scanner will be available for you to use at the event. A member of your team should pick up the scanner from the conference registration desk during the stand set-up time, and upon collection, you will be shown how to use the scanner and asked to sign our terms and conditions. It will then be your responsibility to use the scanner throughout the day. The scanner must be returned at the end of the event. Scanned leads will be shared with your company post-event. Additional scanners may be available (subject to availability) at £250 + VAT. Please contact your Account Manager for further information at least a week before the conference.

Sponsor delegate tickets

How can I find out how many tickets my package includes?
You can find this information in your contract. If you are having a presentation at the conference, the number of tickets you have includes speakers.

Can I register sponsor delegates on the day?
No, all sponsor delegates must be registered beforehand by providing their name, job title, company name, phone number and email address at least two weeks prior to the event.

Where should sponsor delegates report into on the day of the event?
Please head to the event’s registration desk to collect your badge. ID will be required and badges must be worn all day. There will be no admittance to the exhibition, seminar or conference rooms outside of the timings stated in this page.

Can I buy extra sponsor delegate tickets? 
Extra sponsor delegate tickets may be available for purchase at a discounted rate of £250 + VAT. Please contact your Account Manager for more information and to check availability.

Can I invite clients to the event?
Guest tickets for your end-user clients may be available for this event. Please contact your Account Manager for more information and to check availability.

How can my team make the most out of networking at the event?
Please do bring plenty of business cards to swap. Feel free to initiate chats with delegates during the many networking breaks and to move away from your stand and into the central areas of the exhibition area.

Company profiles and logos

Where will my company profile and logo be displayed?
Your profile and logo will be displayed on the event website.

How long can my company profile be?
Your company profile can be up to 300 words. We encourage you to include your preferred company URL link. You are most welcome to tailor the profile to suit your participation and the target audience. 

What format do I need to submit my logo in?
Please submit your logo in both high resolution .png with a transparent background as well as .eps format.

Do I need to re-submit my company profile & logo, if I have already sponsored an AKJ Associates event?
If you have sponsored an AKJ event in the past, we will automatically use the same company profile & logo you have already submitted. We are, however, happy to update or change it on the current event website at any point in time. We can also update or change your logo in the printed agenda booklet up to two weeks before the event.

Presentation details

What are the types of presentations and what is their audience?
There are two types of presentations; plenary sessions and education seminars. Plenary sessions last 20 minutes and are delivered to the full delegation. Education seminars run concurrently for 30 minutes to an audience of up to 30 participants.

How do I know if we are presenting a plenary session or an education seminar?
Please check your contract to confirm the type and number of sessions you are presenting, if any.

What details do we need to provide regarding the presenter/s?
For each presenter we need to know their name, job title, company name, email & mobile number, so that AKJ can contact them regarding their presentation. A speaker biography (maximum 300 words) is also required for the event website.

Where will my presentation details be used?
Your synopsis will be used in marketing communications and on the event website.

Who do I inform if I require internet access for a presentation?
Please contact the person listed at the top of this page who would be happy to look into this for you.

When do I need to submit the presentation slides?
The presentation slides need to be submitted two weeks prior to the event.

When will I find out the agenda timings?
The agenda will be available on the event’s website approximately two weeks before the event.

Plenary Presentations

Plenary synopsis:
The synopsis should contain a title and three bullet points of information. Some examples can be seen here. 

Plenary logistics:

• Please submit your slides in PowerPoint format in 16:9. Please note, slides received in other formats will not be compatible with the Audio Visual system used on the day to display slides to the audience
• We encourage you to use a large font size so that delegates at the back of the audience can read your slides
• We encourage you to use around 10 to 20 slides based on your time allocation
• We will run the slides from our AV system on the day, speaker notes will not be shown
• Feel free to bring any printouts, tablets, laptops etc. with you if you have notes
• Once you sign-in at the event registration desk please head to the plenary hall during breaks so that you can meet the AKJ team and run through your slides on the big screen

Education Seminars

Education Seminar synopsis:
The synopsis should contain a title, an introductory paragraph to the topic and four or five bullet points detailing what delegates will learn if they choose to attend the seminar. Some examples can be seen here. We encourage you to make your outlines as catchy, valuable and relevant as possible because a number of education seminars run concurrently leaving the audience to choose which to attend based on this synopsis. Our experience suggests that delegates are more likely to choose a seminar that provides either practical knowledge on how best to overcome a challenge or information that they are unaware of relating to a threat.

Education Seminar logistics:

• Please submit your slides in PowerPoint format in 16:9. 
• You will be provided with a HDMI laptop connection for the projector but will need to organise your own laptop for the presentation. If you would like any other adaptors then you would need to bring these with you, we do not provide alternative adaptors. 
• If you have signed up for two education seminar presentations you may conduct your seminars on two different topics or you may also deliver the same seminar twice. We recommend that you conduct two different seminars where possible in order to increase your potential audience share.
• If you have an exhibition booth at the event an AKJ representative will come to collect you there 30 minutes before your time slot. If you do not have an exhibition booth at the event please come to the registration desk 30 minutes before your time slot. Please note that you are ultimately responsible for ensuring correct technical set-up prior to delegates arriving at your seminar.
• It is important that all Education Seminars do not overrun and finish after 30 minutes (the allocated time period). After 25 minutes the Education Seminar speaker will be given a 5 minute warning, and after the full time allocation the doors will be opened and all delegates will be ushered back into the main networking area.